Privacy Policy | Deluxe Loving

Our Company Data Protection Privacy Policy refers to our (Deluxe Loving, 128 Lowedges Crescent, Sheffield, S8 7LQ, South Yorkshire), commitment to treating all personal information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.

With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect for individual rights.

This policy refers to all parties (employees, job candidates, customers, suppliers etc.) who provide any amount of information to us.

Who is covered under the Data Protection Policy?

Employees of our company and its subsidiaries must follow this policy. Contractors, consultants, partners and any other external entity are also covered. Generally, our policy refers to anyone we collaborate with or acts on our behalf and may need occasional access to data.

Information we may collect about you

As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, e-mail addresses, phone numbers, usernames and passwords, digital footprints, photographs, and financial and credit card data. We also use small encrypted files called cookies when you visit our website to help us improve website performance. Please read our Cookie Policy.

Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply.

Our data will be:

Accurate and kept up-to-date
Collected fairly and for lawful purposes only
Processed by the company within its legal and moral boundaries
Protected against any unauthorized or illegal access by internal or external parties

Our data will not be:

Communicated informally
Stored for more than a specified amount of time
Transferred to organizations, states or countries that do not have adequate data protection policies
Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data, the company has direct obligations toward people to whom the data belongs. Specifically, we must:

Let people know which of their data is collected
Inform people about how we’ll process their data
Inform people about who has access to their information
Have provisions in cases of lost, corrupted or compromised data
Allow people to request that we modify, erase, reduce or correct data contained in our databases

Marketing and Communications Data

You decide when you hear from us.

After placing an order with us you will receive service emails such as order confirmations.

If you opt-in to receive marketing emails you will receive all our latest news and discounts. Your email address and personal details will be stored in a secure, third-party email service provider. The service provider will never email you, this is for Deluxe Loving use only and enables us to send marketing emails. You have the right to object to receiving these emails by unsubscribing at any time. To unsubscribe you can use one of the three options below:

Click the ‘unsubscribe’ link at the bottom of our marketing emails
Contact us at deluxeloving@gmail.com and we will remove your personal details from our systems.
Writing to Deluxe Loving, 128 Lowedges Crescent, Sheffield, S8 7LQ, South Yorkshire

How we use your personal information

Any personal information provided to us is used for the following purposes:

To help improve your experience at Deluxe Loving
To process any payments and fulfil orders
Only with your permission, send you marketing communications to notify you of special offers that may interest you.

We do not keep personal data for longer than necessary for the purpose it was provided, and to meet legal guidelines.

Controlling your personal information

We will not sell or distribute your personal information with any third party unless we have your permission or are required by law to do so.

Request to erase your data

In all correspondence with you, you have the right for your personal information to be deleted from Deluxe Loving systems. You can request your information to be deleted by:

Contact us at deluxeloving@gmail.com and we will remove your personal details from our systems.
Writing to Deluxe Loving, 128 Lowedges Crescent, Sheffield, S8 7LQ, South Yorkshire

All requests will be processed within one calendar month and will ensure your details cannot be processed by any of our systems. Please note this applies to the processing of your personally identifiable information, not that of the business data which does not fall under the remit of GDPR.

Actions

To exercise data protection, we’re committed to:

Restrict and monitor access to sensitive data
Data will be processed fairly and lawfully
Personal data will not be kept for longer than necessary for the purpose of which it is held.
Develop transparent data collection procedures
Train employees in online privacy and security measures
Build secure networks to protect online data from cyberattacks
Establish clear procedures for reporting privacy breaches or data misuse
Include contract clauses or communicate statements on how we handle data
Establish data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc.)

Klarna

In order to be able to offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, in order for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

If you have any questions, requests or comments, please don’t hesitate to contact us at deluxeloving@gmail.com, or by writing to Deluxe Loving, 128 Lowedges Crescent, Sheffield, S8 7LQ, South Yorkshire